Seven of the Best Entrepreneurial Podcasts to Download in 2021
It’s that time of year where not only are we wrapping up gifts for under the tree, but we are also looking at wrapping up 2020. Can I get a…
Living a Tough Life in the Travel Industry
Let me set the stage. The heat of the sun licks my toes as, for a brief sec, I look up from my copy of Gabby Bernstein’s The Universe Has…
Overcome Your Limiting Beliefs When Selling Luxury Travel
I was out with a girlfriend for drinks the other night. She also works in the travel industry. We often go out and shoot the shit about our family lives,…
Stand by Your Value as a Travel Advisor by Charging Fees
If you ask many travel advisors how they feel about charging booking fees, many will liken it to speaking publicly in the nude or perhaps asking a new acquaintance how…
Never Lose a Sale Because of the Price
Seth Godin warned when you compete on price; it’s just a race to the bottom. Yet I see it happen all the time, especially in the travel industry. If you…
Virtual Networking
Does anybody really like to network? Honestly? Maybe there are some extroverts in the world who embrace awkward first meetings and thrive in group environments. But I’m going to bet…
“No” is Only for Bad Dates
A few weeks ago, I had a rant about why it's important to say "no" vs "yes" in a majority of situations. If you missed it, you can read it…
8 Steps to Writing an Effective Complaint Letter
I’ve read my fair share of complaint letters. AND...I’ve written a few as well. I fear I’ve been on both offence and defence so often that I’ve come to realize…
But I Don’t Like Selling
“I’d love to do what you do Diane but I don’t like selling. Nah...It’s just not for me.” It’s the thing I hear the most when I ask people why…