You Got a “No.” Now What? Dealing With Disappointment

Hearing “NOs” are part of any sales process. It’s what you do with them that makes all the difference. Learn how to do a post-consult evaluation.
The Fascinating Truth About Making Mistakes

A few years ago, I stumbled across “the work” of Byron Katie. If you’ve ever tip-toed down the yellow brick road of personal development, it won’t be long before you encounter the teachings of Katie. Many a guru has attributed portions of their success to what she refers to as “the work.” “The Work” can […]
The Life-Changing Magic of Compound Investing for Your Travel Business

How to go from adding 25 cents of value to your value bank and reaping the rewards in the form of leads for your travel business.
7 Common Myths About Starting Your Own Travel Business

Starting your own travel business doesn’t have to be difficult. I debunk the 7 common misconceptions people have about striking out on your own.
11 Things I Miss About Working in a Cubicle

(now that I work from home and for myself) It’s Thursday morning, post labour day and back-to-school time. Once upon a time, when I worked in an office, I would have spent this morning laying out school clothes, flipping morning pancakes, feeling for moisture on the kids’ toothbrushes. I loved rushing around in the mornings…trying […]
Why It’s High Time to Invest in a Business Coach

We all know it’s important to invest in our futures. Grab any financial guide off the bookshelf at Barnes & Noble and you’ll be taught the value of investing. Forego that Starbucks frappuccino latte in lieu of a deposit into your 401K, or RRSP. You’ll be rolling on a mattress of cash by the time […]
How to Handle a Travel Client’s Common Questions

I talk to travel advisors every day. It’s important for me to keep my ear to the ground and understand their pain points so that I can deliver valuable content. Whether it’s through the agents I meet in industry Facebook groups or from the advisors who have become my clients, I get a lot of […]
10 Life Lessons From a Consummate World Traveller

“The world is your classroom” is what they say, inferring that the best life lessons come from travelling. Here are my top 10 skills gained from the University of Backpacking.
How to Get Rid of Your Feelings of Overwhelm

Do you ever feel like one of those X-Factor performers with one too many plates swirling in the air – knowing full well that once gravity has its way, one of those fine bone china saucers will come crashing down and bonk you on the forehead? And then worse…nobody pushes their buzzer, and you awkwardly […]
Value vs. Time – What is the Value of Your Time

The question I often get asked from outsiders looking into the travel profession is undoubtedly… “Can you really make money as a travel agent?” It comes up so often that I feel drawn to address it. Regardless of whether you are working as an independent travel consultant. Or if you are currently working for a […]